E-course Client Relations and Customer Retention Strategies.

CUSTOMER RETENTION STRATEGIES

This e-course introduces and discusses the fundamental concepts of establishing a stellar customer service program that will embolden your customers to purchase services as loyal customers, praise and promote your business with great reviews.

PURCHASE COURSE $79.00 FREE COURSE PREVIEW

Course curriculum

1. Customer Relations And Client Retention Strategies
  FREE PREVIEW
1. Good Customer Relationship
2. Good Customer Relationship
1. Understanding You Customers
2. Understanding You Customers
1. How To Calculate Customer Lifetime Value
2. How To Calculate Customer Lifetime Value
1. How To Keep Your Customers Happy
2. How To Keep Your Customers Happy
1. How To Get Your Customers To Say Wow
2. How To Get Your Customers To Say Wow
1. Proven Methods of Customer Retention
2. Proven Methods of Customer Retention
1. The Art of Customer Follow Up
2. The Art of Customer Follow Up
1. Loyalty Marketing Programs
2. Loyalty Marketing Programs
1. Promotional Items To Enhance Customer Relations
2. Promotional Items To Enhance Customer Relations
1. Handling Customer Complaints
2. Handling Customer Complaints
1. How To Deal With Difficult Customers
2. How To Deal With Difficult Customers
1. Introducing The Seven Deadly Sins of Customer Service
2. Introducing The Seven Deadly Sins of Customer Service
1. The Benefits Of Customer Relationship Management Software
2. LESSON 13 Customer_Relationship_Management_Software_The_Benefits
1. Choosing a CRM
2. Choosing a CRM
1. Customer Service Over The Phone
2. Customer Service Over The Phone

About this course

$199.00
31 lessons
0.5 hours of video content

CUSTOMER RETENTION STRATEGIES

Course curriculum

INTRODUCTION

CHAPTER 1

CHAPTER 2

CHAPTER 3

CHAPTER 4

CHAPTER 5

CHAPTER 6

CHAPTER 7

CHAPTER 8

CHAPTER 9

CHAPTER 10

CHAPTER 11

CHAPTER 12

CHAPTER 13

CHAPTER 14

CHAPTER 15

About this course